Training is also a part of the first line of defense.
This guidance and training is primarily important for the first-line staff who have contact with customers. It is essential that these staff know when there may be cases of suspicious transactions, what questions they have to ask the customer and which information they must not under any circumstances disclose to the customer.
The Compliance Officer is responsible for helping to establish and maintain a strong and effective AML/CFT compliance culture within the DNFBP. This duty includes working with senior management and other internal and external stakeholders to ensure that the staff are well-qualified, well-trained, well-equipped, and well-aware of their responsibility to combat the threat posed by ML/FT.
